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Orders & Shipping

How do I track my order?

We ship with our trusted shipping partners, APC Overnight. Once your order leaves us, you will receive an email or SMS with a link to track your parcel through APC's tracking system, called APC Pinpoint. If you have any issues with the link, please c

Can I change my details after I purchase?

If you need to change or cancel your order, please contact [email protected] immediately after purchase during the hours of 10:00 - 18:00 (GMT) for the best chance of us catching the order before it has began the despatch process. Unfortunatel

Do you ship internationally?

Yes, we are based in the UK, but we ship worldwide. We use a variety of couriers selected specifically for the fastest delivery speed possible at the most reasonable prices. Please keep in mind that international orders are subject to courier delays

Can I ship to a P.O. box?

Sadly, because most of our services have to be signed for on receipt, we unfortunately cannot send to P.O. Boxes.

How does it work with E.U. Customs charges?

How do we pay for your customs charge?. It couldn't be easier, simply drop us an email at [email protected]. Use the Subject Line: "EU Customs Charge", so our customer support team can find you in our system. In the email you will need to prov

Shipping to the United Kingdom and Northern Ireland

We have worked hard to ensure that our delivery process is as efficient and stress free as possible for our customers. We send every order using APC Overnight - our reliable shipping partners. With APC, we are able to offer an overnight service which

Shipping to Europe

We cover EU customs charges. To ensure that your order is going to be paid for by us, please write to [email protected] with your courier payment link. With the payment link, we'll process the payment on your behalf, the courier will then rele