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Can I change my details after I purchase?Updated 2 years ago

If you need to change or cancel your order, please contact [email protected] immediately after purchase during the hours of 10:00 - 18:00 (GMT) for the best chance of us catching the order before it has began the despatch process.

Unfortunately, once your order has been processed by our warehouses, we are unable to make any changes or cancellations. Due to the fast shipping that we offer, most orders are shipped within 1 hour of it being placed. In the case that we're unable to amend your order, we ask that you please wait until the order arrives and follow the normal return policy procedure for any changes or amendments.

We dispatch orders quickly so address amendments once the order is placed are not always possible. We ask that you ensure you double check the address you have entered as we cannot take responsibility for failed deliveries due to an incorrect address and can delay dispatch.

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